Little Giant has recalled about 3.66 million ladders sold over nearly 11 years. The problem is the Rapid Lock, the part that lets you change the ladder’s height. If it isn’t fully engaged, the ladder can suddenly collapse under you. Here’s how to tell whether yours is covered and what to do.
What happened
On November 5, 2026, the U.S. Consumer Product Safety Commission (CPSC) announced a voluntary recall of about 3,662,000 Little Giant ladders with Rapid Locks (CPSC recall No. 27-067). According to the CPSC, the ladders can suddenly retract if the Rapid Locks are not fully engaged, which creates a fall hazard.
Little Giant has received 25 reports of ladders retracting, including 19 injury reports. Three involved head injuries such as traumatic brain injury, skull fracture, concussion, vision loss, hearing loss and cognitive impairment. The other 16 involved injuries such as broken bones, cuts and bruises. The company has also received 39 reports of Rapid Locks not working properly.
The ladders were sold at Lowe’s, Costco and other stores, and online at Amazon, Lowes.com, Costco.com, LittleGiantLadders.com and other sites, from December 2015 through October 2026. They cost about $100 to $1,000.
Is your ladder included?
The recall covers these 11 models: Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum and Vector. The brand and model name are on the side of the ladder.
Rapid Locks are the black or orange locks on each ladder leg. Only ladders without an orange rectangular “QC” sticker on the rail above one of the Rapid Locks are included. If your ladder has that sticker, it is not part of this recall.
What the remedy is, and isn’t
This recall does not start with a refund or a new ladder. The first step is a free kit of warning labels and instructions. The new instructions tell you to:
- Check that every Rapid Lock is fully engaged before each use.
- Keep the locks lubricated.
- Put the new labels on the ladder.
If a Rapid Lock still doesn’t work properly after you lubricate it as instructed, contact Little Giant for an evaluation. If the lock still fails after that, the company will offer a replacement ladder of the same or an equivalent model, or a refund. Refunds range from a depreciated value based on your purchase date up to the full price for ladders bought in the last 12 months.
Why it matters
Falls from ladders cause serious injuries, and this recall covers millions of them sold over almost 11 years. Because the main fix is a label and instructions, safety depends on every user reading and following them every time. That includes family members, roommates, employees and anyone who borrows the ladder.
What you can do
- Stop using the ladder until you review the recall information at littlegiantladders.com/pages/recalls or through the QR code on the ladder.
- Check for the orange “QC” sticker above the Rapid Locks.
- Request the free kit at 866-201-9069 (6 a.m. to 3 p.m. Mountain Time, Monday through Friday) or through the recall page.
- Keep records. Save your receipt, take photos of the model label and Rapid Locks, and keep copies of every message to and from Little Giant.
- Report problems. If a lock still doesn’t work after the fix, contact Little Giant and report it to the CPSC at SaferProducts.gov.
When to get help
If you or a family member was hurt in a ladder fall, get medical care first, and save the ladder and any photos. Don’t throw it away or send it back without advice. It may be important evidence. Speak with an attorney promptly, because deadlines for injury claims can be short.
Get legal advice too if the company won’t honor the recall remedy, offers a refund far below what you paid, or a store tells you it can’t help with a recalled product.
Talk to Ginsburg Law Group
If a company is refusing to stand behind a recalled or defective product, Ginsburg Law Group can help you understand your rights as a consumer. Contact us for a free review of your situation.
This post is for general information and isn’t legal advice. Reading it doesn’t create an attorney-client relationship.
