Keep proof of your opt-out and the later calls or texts. TCPA rights depend on the kind of contact, consent, caller, and current FCC rules.
“STOP.” “Take me off your list.” “Do not call this number again.” People use different words to end unwanted calls and texts. If contact continues, the details of the request and the later communications matter.
The FCC’s consumer guide to unwanted robocalls and texts explains consent, revocation, and complaint options. The current text of 47 C.F.R. § 64.1200 should be checked for the applicable rule and effective date. There are different rules for telemarketing, informational messages, automated calls, and some account related communications. A request to one sender does not automatically stop every unrelated company.
Make your request clear and keep proof. For texts, save the entire thread showing the sender, date, number, your opt-out, and any reply. For calls, write down the date, time, number displayed, caller’s name, what you said, and what happened afterward. Preserve voicemails and phone records. If the caller claims you consented, ask how and when it obtained that consent.
Wrong-number calls deserve special attention. Tell the company that the person it wants cannot be reached at your number, and document repeated calls after that notice. Do not provide sensitive personal details merely to prove you are someone else. A prior holder’s relationship with the caller does not itself establish your consent.
Not every unwanted call violates the TCPA, and statutory damages are not automatic. The technology used, the message, the caller’s identity, consent history, exemptions, and timing all affect the analysis. You can file an FCC complaint and seek legal advice about a persistent pattern.
Ginsburg Law Group can review a call or text log, opt-out evidence, and consent records to assess potential TCPA claims.
