The quick idea
The Telephone Consumer Protection Act (TCPA) can restrict certain robocalls and unwanted marketing texts. Whether you have a claim often depends on consent, what was sent, who sent it, and how often—and your evidence.
What counts as useful evidence?
Think in terms of a “proof packet” you could hand to someone else and they’d immediately understand what happened.
Save these items
- Screenshots of the call/text log showing date/time and number
- Screenshots of the text message thread (include the number)
- Voicemails (download if possible)
- Any opt-out attempts (reply STOP, unsubscribe links)
- Notes on whether you ever gave consent (forms, online checkboxes, prior business relationship)
Practical checklist: build your TCPA proof packet in 20 minutes
- Create a note titled “Robocalls/Text Log.”
- For each call/text, record:
- Date/time
- Number
- Company name (if known)
- What was said/offered
- Any opt-out you tried
- Take screenshots weekly so you don’t lose older entries.
- If it’s a voicemail, save it (many phones allow sharing/exporting).
- If you filled out an online form recently, save proof (confirmation email, screenshot of the page if you have it).
Red flags that often matter
- You’re on the Do Not Call list and still get repeated marketing calls
- You asked them to stop and they continued
- The messages are clearly marketing (not just informational)
- The calls/texts are frequent and from the same entity or campaign
What not to do
- Don’t click suspicious links in texts.
- Don’t delete the thread if you’re considering legal action.
- Don’t assume “it’s spam, nothing can be done” without checking.
Bottom line
You don’t need special apps or technical tools—just consistent documentation. The faster you start, the stronger your position tends to be.
Call to action: If you’re getting repeated robocalls or marketing texts and want to know whether the TCPA may apply, Get a free case evaluation with Ginsburg Law Group, PC.
