👉 Knowing the difference between facts and opinions.

Because courts don’t decide cases based on how something felt—they look at what actually happened.

Here’s a simple way to organize your thoughts:

FACTS (what you can prove):

• “I received 5 calls on March 3 between 2–4pm”
• “The caller left a prerecorded voicemail”
• “I never gave my number to this company”
• “The text message said ‘Reply STOP to opt out’”

OPINIONS (how you interpret it):

• “They were harassing me”
• “This was clearly illegal”
• “They knew what they were doing”
• “It felt deceptive”

Both matter—but they serve different purposes.

Facts = evidence
Opinions = context

When you’re organizing your case, start with a clean timeline:
📅 Dates
📞 Number of calls/texts
📩 What was said
🧾 Any interaction you had beforehand

Then, if needed, explain how it affected you.

But lead with what can be verified, not just what can be argued.

Because the clearer your facts are…

the harder it is for anyone to dispute them.