Lemon Law

How to Get a Texas Lemon Law Buyback (Step-by-Step)

If your vehicle qualifies under Texas Lemon Law, you may be entitled to a repurchase (buyback).

But what actually happens during a buyback?

Here’s a clear, step-by-step explanation of how the Texas Lemon Law buyback process works.


Step 1: Confirm You Meet Texas Requirements

Before a buyback is ordered, your case must meet one of Texas’s tests, such as:

  • 4 repair attempts for the same defect
  • 2 repair attempts for a serious safety hazard
  • 30 cumulative days out of service
  • Within 24 months / 24,000 miles

Documentation is essential.


Step 2: File a Complaint With TxDMV

Texas Lemon Law claims begin by filing a complaint with the:

Texas Department of Motor Vehicles (TxDMV).

You must:

  • Complete the official complaint form
  • Submit repair records
  • Provide purchase documents
  • Pay the filing fee (if required)

Step 3: Manufacturer Review & Mediation

Once filed:

  • The manufacturer is notified
  • They may offer mediation
  • Settlement discussions may begin

Some cases resolve here.


Step 4: Administrative Hearing

If unresolved, a hearing may be scheduled.

During the hearing:

  • Both sides present evidence
  • Repair history is reviewed
  • The defect and timeline are examined

The hearing officer determines whether the vehicle qualifies.


Step 5: Decision Issued

If you win, the decision may order:

  • Repurchase (refund minus mileage offset)
    OR
  • Replacement vehicle

Step 6: Calculating the Texas Buyback Amount

The buyback generally includes:

  • Down payment
  • Monthly payments made
  • Sales tax
  • Registration/title fees
  • Payoff of remaining loan balance

The manufacturer may deduct a mileage offset:

(Miles at first repair attempt ÷ 120,000) × purchase price


Step 7: Vehicle Turn-In & Payment

Once finalized:

  • You return the vehicle
  • The loan is paid off
  • You receive any remaining refund

The process can take several weeks after the decision.


Can You Negotiate Instead of Full Buyback?

Yes. Some cases result in:

  • Cash-and-keep settlements
  • Reduced mileage offsets
  • Alternative compensation

Bottom Line

The Texas Lemon Law buyback process involves:

  1. Filing with TxDMV
  2. Mediation
  3. Hearing
  4. Decision
  5. Refund calculation
  6. Vehicle return

Preparation and documentation can significantly affect the outcome.

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