The quick idea
If you’re getting repeated unwanted calls or texts, your best leverage is evidence. Save the right screenshots, don’t delete messages, and avoid “engaging” in ways that create confusion about consent.
What the TCPA covers (plain English)
The Telephone Consumer Protection Act (TCPA) is a federal law that restricts certain calls/texts, including:
- Robocalls to cell phones using an autodialer or prerecorded voice (in many situations)
- Marketing texts without proper consent
- Calls to numbers on the Do Not Call list (with exceptions)
TCPA cases are very fact-specific. Documentation is everything.
What to save (your TCPA evidence checklist)
1) Screenshots of the calls/texts
Capture:
- The phone number (or short code)
- Date/time stamps
- The message content
2) Voicemails
Save them. If possible, export/download.
3) Proof of your Do Not Call registration
If you’re on the National Do Not Call Registry, note:
- The date you registered
4) How you may have “consented”
Look for:
- Online forms you filled out
- Lead sites
- Sweepstakes entries
- “By providing your number you agree…” language
5) Any opt-out attempts
Save:
- “STOP” confirmations
- Emails confirming unsubscribe
- Screenshots showing you replied STOP
What to stop doing (common mistakes)
- Don’t delete messages “to clean up your phone”
- Don’t assume blocking the number preserves evidence (it doesn’t)
- Don’t keep replying beyond STOP (extra replies can muddy the record)
- Don’t click suspicious links
A practical way to organize your proof
Create a folder (phone or computer) with:
- A running screenshot album
- A note with a call/text count
- A list of numbers used
- Any related emails
If you’re being bombarded with robocalls or spam texts, Get a free case evaluation with Ginsburg Law Group, PC. We’ll help you understand what documentation matters and what your options may be.
