Arizona Lemon Law – Complete Consumer Guide

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    Arizona Lemon Law – Complete Consumer Guide

    The Arizona Lemon Law protects buyers and lessees of new motor vehicles that develop serious defects the manufacturer cannot fix within a reasonable number of attempts.

    If your vehicle qualifies as a lemon, you may be entitled to a replacement, refund, or cash compensation — plus reimbursement for certain expenses.

    1. Does the Arizona Lemon Law Apply to You?

    Covered Vehicles

    • New passenger cars, trucks, SUVs, motorcycles, and motor homes

    • Purchased or leased in Arizona

    • For personal, family, or household use

    • Defects occurring within the first 2 years or 24,000 miles (whichever comes first)

    Not Covered

    • Used vehicles (unless covered by a separate used car warranty provision)

    • Vehicles purchased for business use

    • Off-road vehicles

    2. What Qualifies as a “Lemon” in Arizona

    A vehicle is presumed to be a lemon if:

    1. The same defect has been repaired 4 or more times without success; OR

    2. The vehicle has been out of service for 30 or more cumulative calendar days for any defect; AND

    3. The defect substantially impairs the use, safety, or value of the vehicle.

    3. Your Rights Under the Law

    If your vehicle qualifies under the Lemon Law, you may be entitled to:

    • Replacement vehicle of comparable value

    • Full refund of the purchase or lease price, including taxes and fees, minus a reasonable allowance for use

    • Reimbursement for incidental expenses (towing, rental cars, etc.)

    • Attorney’s fees and court costs if you win in litigation

    4. The Process – Step-by-Step

    Step 1 – Report the Problem

    • Bring your vehicle to the authorized dealer for repairs.

    • Keep detailed repair orders, invoices, and receipts.

    Step 2 – Notify the Manufacturer

    • If the defect persists, send a written notice by certified mail to the manufacturer requesting a final repair attempt.

    Step 3 – Final Repair Attempt

    • The manufacturer has 10 calendar days to complete the final repair after receiving notice.

    Step 4 – Arbitration or Mediation

    • Many manufacturers offer informal dispute resolution programs.

    • Arbitration is optional in Arizona but may resolve your claim faster.

    5. The Litigation Process in Arizona Lemon Law Cases

    If the defect isn’t fixed and informal resolution fails, you may pursue legal action.

    A. Filing the Lawsuit

    • Filed in Arizona state court or federal court (if applicable)

    • Claims may include:

      • Arizona Lemon Law

      • Magnuson-Moss Warranty Act

      • Arizona Consumer Fraud Act

    B. Discovery Phase

    • Exchange of evidence and sworn testimony

    • We request:

      • Complete repair history

      • Manufacturer’s internal defect reports

      • Technical bulletins

    C. Expert Inspection

    • Independent mechanical experts document the defect and attempted repairs.

    D. Settlement Negotiations

    • Possible resolutions:

      • Vehicle buyback

      • Replacement

      • Cash settlement for diminished value

      • Reimbursement of incidental expenses

    E. Trial

    • Judge or jury decides whether your vehicle is a lemon and what remedy applies.

    • If you prevail, the manufacturer may have to pay your legal fees.

    6. Common Myths About the Arizona Lemon Law

    • Myth: “If I bought it used, I can’t get help.”
      Truth: Used vehicles aren’t covered under the new car Lemon Law, but other consumer protection laws may apply.

    • Myth: “I must go to arbitration first.”
      Truth: Arbitration is optional in Arizona.

    • Myth: “If the defect is minor, it’s still a lemon.”
      Truth: The defect must substantially impair the use, value, or safety of the vehicle.

    7. How We Help

    At Ginsburg Law Group, we:

    • Review your purchase and repair history

    • Communicate directly with the manufacturer

    • Represent you in negotiations, arbitration, or litigation

    • Pursue the maximum remedy the law allows

    8. What to Do Now

    1. Gather Your Records

      • Purchase/lease agreement

      • All repair orders and receipts

      • Correspondence with the dealer or manufacturer

    2. Contact Us

    3. Act Quickly

      • The Arizona Lemon Law rights period is 2 years or 24,000 miles, whichever comes first.